What Everybody Ought to Know About Politics and Social Media

Pictures of speakers Republican strategist Karen Hughes and Democratic strategist Mark Penn.

Karen Hughes & Mark Penn discuss Social Media in politics (cc) Kenneth Yeung - www.snapfoc.us

This Tuesday, November 2, 2010, US voters will be going to the polls to vote in the midterm elections. Thus, it’s timely to consider how social media has transformed politics in America. By social media, I mean “the use of web-based technologies to turn communication into interactive dialogues.” (Wikepedia)

At Blogworld 2010, held in Las Vegas from October 14-16, two eminent political operatives conversed (see photo) about these topics: Karen Hughes, a close adviser to George Bush, and Mark Penn, a key adviser to Bill Clinton. Despite their ideological differences, both consultants agreed on one thing: web-based technologies have transformed the political landscape.

According to Penn, Bill Clinton was the first President to use email; however, he discontinued its use after having sent only one message. To demonstrate the changing technological environment, Hughes described how no one had a Blackberry when Bush first took office. But by the end of his administration in 2008, everyone had a blackberry—or the equivalent. Not only does Obama have a blackberry, but he also uses Twitter to communicate with his followers.

Hughes indicated that in 2001, she focused strictly on the traditional media in order to get the President’s message out. Thus, all that she had to do was pay attention to “the reporters and editors,” a circumscribed group of people. However, Hughes stated that the people in the “audience [bloggers like myself], have replaced the news desk.” For example, in the past, the President could deliver a speech that would be below the radar, because it was delivered in a remote location. Now, that same speech could be picked up by a blogger and spread throughout the world. Along these lines, it is telling to note that just this past week, President Obama invited 5 bloggers to the White House to interview him. Apparently, Obama felt that one of the best ways to reach his base was through the blogosphere.

Social media is reshaping the way we interact, whether it be used in the business or political realms. The new rules involve the use of web-based platforms—such as Twitter, the Blogosphere, and Facebook—that connect politicians and their constituencies as well as businesses and their customers. What we are witnessing is a communication revolution similar to what the Gutenberg press unleashed 600 years ago.

Do you agree that web-based, social media represents a revolution? How has social media transformed the way that you work? Are you using these technologies to connect with workers, clients and customers?

Blogworld 2010 Rocks

Picture of Scott Stratten, keynote speaker at Blogworld 2010 conference.

(cc) Kenneth Yeung - www.snapfoc.us

Last week, I attended a conference called “Blogworld & New Social Media Expo.” The photo on the left features the opening keynote speaker Scott Stratten, author of the book “UnMarketing.” Touted by its sponsors as ”the world’s largest Social Media business conference,” the event was held at the Mandalay hotel in Las Vegas from October 14-16th. Here are a few bullet points about the conference, which featured over 300 speakers:

• Social Media is a megatrend that is forever changing the way we do business. There were over 50 sponsors of the event, and three of the major ones were PepsiCo, Ford Motor Co., and the US Army. General Petraeus delivered an introductory keynote address to the attendees.

• The millennial generation (those born after 1980) get social media—the rest of us will learn about it from them. The social media phenomenon is the brainchild of Mark Zuckerberg (b. 1984), the co-founder of Facebook. This platform dwarfs all others in terms of social media use.

• Businesses that will grow, thrive and succeed must learn how to leverage this new technology. I spoke with several millennials who recounted the learning curve that they went through in order to establish their firm’s web presence.

Blogworld 2010 was an outstanding conference, and I learned a lot about the current state of the blogosphere as well as about various social media trends. I will be sharing some of my observations with you in upcoming posts.

Does your firm have a social media marketing strategy? If so, how well is it working for you in terms of connecting with your customer base?